Refund and Returns Policy for Rolex Flex Unie, 

Effective Date: February 27, 2025

Each of these policies outlines the terms and conditions for refunds and returns, ensuring transparency and customer satisfaction.

Rolex Flex Unie Refund and Returns Policy

📍 Address: 1917 Gorby Lane, Jackson, Mississippi, United States

At Rolex Flex Unie, we are committed to providing our customers with high-quality home appliances. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy to ensure your shopping experience is smooth and stress-free.

1. Eligibility for Returns

We accept returns for most new and unused products within 30 days of the delivery date. To be eligible for a return, your item must meet the following conditions:

  • The product must be unused, undamaged, and in its original packaging.
  • All original accessories, manuals, and warranty cards must be included.
  • Proof of purchase (receipt or order confirmation) is required.
  • Items purchased during special promotions may be subject to different return conditions.

2. Refund Process

Once we receive your returned item, our team will inspect it within 5-7 business days. If your return is approved, we will process a refund to your original payment method within 10 business days. Refunds may take additional time depending on your bank’s processing policies.

3. Non-Returnable Items

Some products are not eligible for returns, including:

  • Used or damaged items not caused by manufacturing defects.
  • Custom-made or personalized products.
  • Clearance or final sale items.
  • Appliances that have been installed or show signs of wear.

4. Exchanges & Replacements

If your item is defective or damaged due to manufacturing issues, we offer a free replacement or exchange within 30 days of purchase. If the issue occurs after 30 days, it will be covered under our product warranty policy.

5. How to Initiate a Return

To request a return, please contact our support team at info@rolexflexunie.com or call 601-291-0469. We will provide you with a return authorization and instructions on how to send your item back. Customers are responsible for return shipping fees, unless the return is due to a manufacturing defect or an error on our part.